TOURS ALDEA
Private Tour Pickup from Playa del Carmen Hotels
Private pickup keeps the start of your day simple: your booking group travels together from the agreed hotel or meeting point, without collecting a bus full of unrelated travelers first.
How private hotel pickup works
1. Tell us your hotel
Send the property name, tour date and group size when you request availability.
2. We confirm the pickup point
We confirm the practical meeting location and suggested time according to your route.
3. Your group leaves together
The vehicle is private for your booking group, so the day can begin without a long chain of unrelated pickups.
Pickup areas we commonly plan from
Exact availability depends on the tour, date and hotel location. These are the main resort areas we work around when planning private Riviera Maya days.
Playa del Carmen & Playacar
Central Playa del Carmen, Playacar hotels and nearby properties are a natural starting point for our private tours.
Mayakoba & Maroma
North-of-Playa resort areas can be planned into the route with a pickup time adjusted to the day’s destination.
North Riviera Maya
Resort areas toward Puerto Morelos can be considered; longer routes may require an earlier start.
Akumal & Riviera Maya resorts
Southern Riviera Maya properties can also work for many experiences, especially Tulum, Akumal, cenotes and Cobá.
Which tours can include hotel pickup?
Pickup planning is available across our private experiences, including Chichén Itzá, Tulum + two cenotes, private cenote days, Akumal turtles + cenotes, Cobá, Ek Balam and Yal-Kú.
Because driving time changes by hotel and destination, we confirm the exact pickup time after reviewing your route.
Before pickup
Have your booking details ready
Hotel security may ask for the guest name or service details. We provide the pickup information needed for the reservation.
Tell us about practical needs
Let us know about children, mobility considerations, food preferences or other details that can affect timing and route planning.
Planning from a Playa del Carmen hotel?
Send your hotel, date and group size and we will confirm which private tours fit your stay.